Privacy Policy

Oribuarts.com respects your privacy and your right to understand how your information will be handled and used. Our Privacy Policy explains how we collect, use and store your information. Oribuarts.com ensures that all information protection and customer legislation standards are met when handling any of your personal information.

References in this Privacy Policy to “we”, “us” and “Oribu Arts.com” are to Oribu Arts Limited (company number 801349676), registered office:

Oribu Arts P.C, 30-32 Patriarchou Ioakeim St, Kolonaki, Greece.

What Information Do We Collect & How Do We Use It?

We collect and use information about you to ensure that we can continue to provide you with a luxury online retail experience. You provide us with your information directly when you make a purchase, sign up to our emails, use the Oribu Arts App, or participate in a competition.

We process information for certain legitimate business purposes where the processing enables us to enhance, modify, personalise or otherwise improve our services / communication for the benefit of our customers. Whenever we process data for these purposes we always keep your personal data rights in high regard and take account of these rights. For example, for our legitimate business purposes we may send you a one-off email reminding you when you have expressed an interest in a product by leaving it in your basket. This will be sent shortly after the item has been left and you will be given the opportunity to unsubscribe if you do not wish to be sent similar reminder emails in the future.

Security of our website is of utmost importance to us. Oribuarts.com uses software to provide encryption technology. Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot make absolute guarantees over the security of the information you provide over the internet and as such we cannot be held responsible for it.

We will never contact you by email to ask you to send or confirm any of your personal details, if we need any information of this nature we will only contact you by telephone. Never send any sensitive information, such as passwords or credit card information, via email. Where you have chosen to create a password to access certain parts of our website, you are responsible for

keeping this password confidential. We ask you not to share a password with anyone and you can change your password for your oribuarts.com at any time.

When you make a purchase with OribuArts.com, we will collect necessary information about you to ensure we can fulfil your order.

For online card payments we will need to collect your payment information in order to process your payment. We may also need to ask for additional information from you, e.g. to prevent fraudulent transactions, to comply with anti-money laundering obligations, or to ensure that we comply with our legal obligations such as age restrictions applicable to the sale of knives and other restricted items. For bank transfer refunds we may need to collect data to ensure your refund can be made to your original payment account.

When you place an order with Oribu Arts for products or services that will be delivered we will need to take additional contact details and delivery information from you so that we may complete your order. We may use third party couriers to deliver your order and will need to share your contact information with them for this purpose.

When you visit OribuArts.com, we collect information about your device to ensure we can continue to drive innovation and improve usability to benefit your online shopping experience. Information can be collected through your IP address or through cookies placed on your device. Some cookies are needed for the proper functioning of the website. Examples of where these cookies are used include: to store how many items are in your shopping bag, to determine anonymously when you are signed in, to remember your recent searches, to remember your newsletter subscription status. Other cookies are used for analytics purposes such as Google Analytics, which help us understand how and when you first visited our site, the frequency of your visits and the duration of time spent on our site. Finally, some cookies such as Google Adword, Facebook, Twitter and Bing are used to provide you with personalized advertisements when you visit other selected websites, after your visit to OribuArts.com. These advertisements will be in the form of ‘banner advertising’ and will show you products that we believe you will be interested in, based on your browsing history on our website. For more information about how Oribu Arts uses cookies, please refer to our Cookie Policy.

When you make a purchase on OribuArts.com, we will collect information about you to ensure we can fulfil your order or chosen service (including your name, contact details and delivery address).

Managing Your Marketing Preferences

At any point that you interact with us, you may be given the opportunity to opt-in to join the oribuarts.com mailing list. Oribuarts.com will only send you marketing communications where you have explicitly consented to receive them and using your preferred channels of communication. We will continue

to communicate with you in the same way until you tell us otherwise. If you do nothing, we will assume that you are happy for oribuarts.com to continue to send you marketing communications in the same way.

If you have opted-in to receive marketing communications from us you can manage your preferences online at any time. To manage your preferences, please email oribuarts.com.

How Can You Manage The Information We Hold About You?

As part of our commitment to unrivalled customer service, where you have provided consent, we personalize your experience by only sending marketing communications about the most exclusive products, services and events that we believe you will be interested in. You have always been able to opt-out of these communications but now it is easier than ever to manage your preferences:

· You can also unsubscribe from individual email marketing communications via the “Unsubscribe” link at the bottom of each of our email communications.

· For assistance contact our Customer Experience Team by email info@oribuarts.com

It can take up to four weeks for your preferences to be registered on our system, so you may still receive communications from us during this period.

Should you wish to know more about what information we hold about you including making changes to, or requesting the deletion of, information that we hold about you, you are also entitled by law to make a Data Subject Request. You can make such a request by emailing us at info@oribuarts.com. Please note that we may need to exclude certain information as part of your request, e.g. in order to protect the privacy of other individuals or if we are permitted to exclude the information for legal or other reasons.

How Do We Keep Your Information Secure?

We make sure that we have information security measures in place to keep your information secure. Where we ask third parties to work on our behalf, before sharing information we always make sure that they have sufficient information security measures in place.

Oribuarts.com work with a number of third parties to help us deliver excellent services to you.

How long does oribuarts.com keep your information?

When you make a payment, we will retain your payment details up to the certification of the payment and the completion of the relevant administrative-accounting formalities regarding your right of withdrawal and the terms applied for the disputing of the payment.

When you provide us with personal data in order to use the services of OribuArts.com, such as marketing communications, we will keep your data for this purpose until the termination of the service or until you cancel your subscription to the service. When you give oribuarts.com your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for seven years from your last interaction with any email that we send you, with our App or with Oribu Arts.com.

When we use your personal data and browsing history to analyze your behavior in order to customize the website and to show you personalized sales offers, we will keep the data for analytical purposes until you ask us to delete it. When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop. When you contact the oribuarts.com Customer Experience team, we will keep any additional personal data you provide that is specific to your inquiry for as long as you remain an active customer of OribuArts.com.

Contacting Us When you contact oribuarts.com through any channel (including by phone, post, email or social media), we will collect information about you in order to respond to your query, request or feedback.

How Will I Know If This Privacy Policy Changes?

If we specifically change the way in which we use your personal information or if we need to notify you about a change to the information that we hold about you, we will specifically contact you. Any future changes to our Privacy Policy will be updated at oribuarts.com with the last date of update displayed as below. We advise you to check here to learn about the up to date information that we collect, use and share.

Oribuarts.com Privacy Policy updated in June 2020.

sissy michalopoulou
head designer